Troubleshooting
What to check when a script does not work.
Translation under review
This English version is a demo translation and will be reviewed by the Safe Studio team.
Before opening a ticket, check these points. They solve most cases.
The script does not start
- The name in
ensureis the same as the resource folder name. - Dependencies are installed and start before the script in
server.cfg. - Does the server console show a red error when starting the resource? Copy the full message.
Escrow error or "You lack the required entitlement"
- The server must be linked to the same Cfx.re account that received the script.
- Check the server key (
sv_licenseKey) on the Cfx.re portal.
I changed the config and nothing happened
- Restart the resource (
restart resource_name) or the server after editing the config. - Make sure the file was saved without syntax errors (commas and braces).
Still stuck?
Open a ticket in support with the console error, the script version and your server framework.